Chobani recall: Chobani Inc., producer of the popular Greek yogurt, is yanking its product off store shelves after consumer complaints flooded the New Berlin, N.Y.-based yogurt maker. The Associated Press reported Sept. 4 that common complaints of “swelling or bloating” in the yogurt cups triggered the recall.
A type of mold has been found growing in certain products that were manufactured out of the company’s Idaho facility. Less than 5 percent of total production is affected by the recall, the AP report states. The company has been working with retailers to get the affected product out of the reach of consumers as quickly as possible.
Retailers are removing the following yogurts: Coded 16-012 with expiration dates Sept. 11 to Oct. 7.
Chobani was alerted to the potential problem after social media users flooded the company’s Facebook and Twitter sites with complaint messages. Once consumer said their yogurt was “unnervingly fizzy,” another said it was like “yogurt soup.” Some said they could sense a sharp aftertaste or an “old” taste to their yogurts.
The Consumerist said the yogurts being pulled off of shelves was not an official company recall, but did carry Chobani's response to the complaints:
“Here at Chobani, nothing is more important to us than the quality of our products and the safety and satisfaction of our customers. Recently, we heard quality concerns surrounding certain cups, which were experiencing swelling or bloating,” the satement said.
Chobani has pledged to replace or refund the inedible product.
“In order to deliver upon our very rigid quality standards, we ask that if you’ve purchased cups with these code dates to contact our Customer Loyalty Team directly at http://chobani.com/who-we-are/contact so we can coordinate replacements. Please know that we apply the same standards of excellence to our customer service as we do to our products and can assure you great care within 24 hours or less.”
According to the company, no illnesses have been reported to date after consuming any affected product. However, the Christian Post is reporting that some who ate the defective product are sickened because of it.
"Today my husband informed me that a Chobani Strawberry yogurt had exploded in our refrigerator, which he found strange. I had noticed of lately that some of the flavors (i.e. raspberry) [were] very runny and peach overly thick and lumpy," the CP reports one customer as saying.
The user added, "A few days ago I woke up very sick to my stomach, which has still not completely dissipated. We, as consumers deserve an explanation. My refrigerator is stocked with Chobani with a date code of October. A recall is in order."