The Chobani recall that wasn’t, as the company that makes this popular Greek yogurt is taking back some of its products that are already on the shelves but, not deeming this a Chobani recall. Chobani consumers are asking for a recall amid complaints of sickness and strange tasting yogurt, according to The Inquisitr on Sept. 4.
This Greek yogurt seemed to rocket to popularity when first coming to market, but this happened because the yogurt was fresh, good and offered a few health benefits that regular yogurt didn’t. Today the Chobani Facebook page is looking more like the complaints department with reports of exploding yogurt containers, mold, and Chobani yogurt products looking runny and lumpy.
The company first posted that they are: “currently in the process of voluntarily removing some from shelves that simply weren’t up to snuff.” :Up to snuff," this angered some Chobani consumers. What exactly does this mean and why is there no recall in process? This was the question of the day.
The Facebook page for the Chobani was loading up with complaints about people not feeling ill after eating the product and the product tasting funky. Chobani then posted on Facebook:
“Here at Chobani, nothing is more important to us than the quality of our products and the safety and satisfaction of our customers. Recently, we heard quality concerns surrounding certain cups, which were experiencing swelling or bloating.”
It wasn't until a few days after this posting that the Chobani customers finally got a response to their recall request. Chobani posted on their blog:
“Our thorough investigation has identified a type of mold commonly found in the dairy environment. The product in question is less than 5% of our production and is limited to cups produced at our Idaho facility, which accounts for only one third of our production capacity."
One thing that consumers are looking for today is honesty and they look to the companies that manufacture the food they eat to stay on top of product quality. If something goes wrong consumers expect that the company would be the first source to address the problem and get the tainted products off the shelves via a recall. While it looks like a recall, the word "recall" wasn't used by the company.