Earlier this month, Chobani recalled many of it's products due to a mold contamination in their Idaho plant. On September 16, Oregon Live reported that more than 200 consumers have now filed complaints with the the FDA, citing symptoms ranging from stomach cramps to nausea, headache, diarrhea and vomiting. Although neither Chobani nor the FDA has confirmed the legitimacy of these complaints, many consumers are upset and vow never to buy Chobani products again.
On Chobani's official Facebook page, the company has disclosed the type of mold found to be contaminating their product. "Through extensive testing and expert consultation, we now know that the mold found in the set of products we voluntarily recalled this week is a species called Mucor circinelloides." They are urging those affected to contact them via their official blog, and as well, consumers can call their customer loyalty team at 1 (877) 847-6181.
Although Chobani representatives claim that a majority of the tainted yogurt was removed from stores, they are offering coupons to consumers to replace any yogurt that had to be thrown out. This has upset many consumers, who believe that free product replacement just is not enough. Additionally, the overwhelming response to the recall has caused a back log and many are dissatisfied that they are not receiving a timely response from Chobani.