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Chicago Public Library Launches New Web Site, Part II

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In a third press release, issued yesterday, when the new Web site went live, the C.P.L. stated, “Mayor Rahm Emanuel and the Chicago Public Library today launched a new online experience for all library patrons, including a redesigned website, an improved library catalog and greater accessibility and convenience. After several months in beta format to complete testing and allow patrons to become accustomed to new features, the new online platform is now live at www.chipublib.org.”

Funded by a $1 million grant from the Chicago Public Library Foundation, the new website will serve as the model public library website. CPL has partnered with software company BiblioCommons to re-envision the library’s online experience, which included the site’s development, research, design and ongoing enhancements that will be rolled out over the next three years. Well known in the field for its library catalog discovery layer, BiblioCommons has created an online experience that integrates with that catalog, showcasing the Library’s diverse range of collections, events and services. CPL is the first library system to date to launch this innovative online platform. The new website, catalog and mobile apps are all 'software as a service,' providing the foundation for continuous innovation while reducing the need for costly in-house infrastructure and staff technical expertise.

Users will immediately notice the more customer-friendly features, including the ability to create a unique username and PIN, keep a history of what they have checked out and a wish list of what they want to borrow in the future. Users can also rate titles, as well as write and read reviews of books, movies and music—visible not only to other CPL patrons, but also to the community of the 200 libraries around the world currently using BiblioCommons’ catalog platform. This website is the first of its kind to fully integrate all aspects of the patron’s online library interactions, and will improve the user experience and accessibility to materials.

The website’s homepage cards, which offer a variety of content including booklists, upcoming events and blog posts by librarians, will help patrons discover all the interesting and innovative collections and services offered by CPL. This information is easily shared on social media so that all Chicagoans can benefit from these offerings. The new website also adapts to any screen size, like smart phones and tablets; the responsive design ensures users have the same experience—no matter the mobile device. Free apps will also be available for iPhone/iPod Touch and Android…

The site lays the groundwork for enhanced community engagement in large-scale Library programs, like One Book, One Chicago, YOUmedia and teen services, and the Summer Learning Challenge.

“This new online platform by the Chicago Public Library enhances community interaction and engages patrons and residents across the city through the most modern technology. Twenty-first century libraries are not the same brick and mortar institutions they once were and the Chicago Public Library has been at the forefront of successfully leveraging digital tools to enrich library services for our residents,” said Mayor Emanuel. “This new online experience builds on this success, and I am grateful to the Chicago Public Library Foundation for making vital investments that are helping Chicago have the best library system in the nation.”

“Chicago Public Library has been at the forefront of library technology and best practices in library experiences,” says Library Commissioner Brian Bannon. “Our new website enables us to not only stay relevant in today’s digital world, but actually pave the way for other library systems.”

Chicago Public Library Foundation President & CEO Rhona Frazin noted, “The Chicago Public Library Foundation’s Board of Directors and donors have made a significant investment in the re-design of the Library’s website. As the private funding partner to the Library, our role is to make contributions that will enhance the collection access and technology experience for all patrons. The Foundation is extraordinarily grateful to the law firm of Kirkland & Ellis, BMO Harris Bank and our retired Director Dan Hill for their contributions of time and expertise. We are proud to facilitate these new features that will give library users a new level of interaction with the Chicago Public Library.”

“We’re delighted to be working with such an innovative, dynamic library to re-imagine the online library experience,” said Beth Jefferson, co-founder of BiblioCommons. “We look forward to continuing to work with Chicago Public Library over the next three years.”

The C.P.L. stated, “Through the support of many civic-minded individuals, corporations and foundations, the [Chicago Public Library] Foundation provides on-going funding for collections and a variety of community-responsive programs include the Summer Learning Challenge, Teacher in the Library, CyberNavigators, YOUmedia and One Book, One Chicago. In the past 28 years, the Foundation has provided $55 million in support to the Chicago Public Library.”

***

In related news, the Chicago Public Library Foundation (C.P.L.F.) announced that the Junior Board’s “Night in the Stacks” fundraiser held in the Winter Garden of the Harold Washington Library Center on Friday, April 4, 2014 was successful. The event raised more than $100,000. The C.P.L.F. posted pictured from the event on flickr.

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