Choosing a contractor to re-roof your home is an important decision and a major investment in more ways than one. A professionally installed roof can create curb appeal which improves the equity in your home. More importantly, a properly installed roof protects you, your family, pets and your valuables from the elements. It can also improve energy efficiency, which reduces your power bills.
In order to make an informed decision, here are the steps you should take when interviewing roofing contractors:
1. Log on to www.cslb.ca.gov or call (800) 321-2752 to verify licenses and make sure the contractor is in good standing with no citations.
2. Go to www.bbb.org and to see if the company is accredited with the Better Business Bureau and maintains at least an A rating.
3. Upon request, your contractor will provide proof of liability insurance and an additional insured certificate naming you.
4. Find out who will be doing the installation, employees or sub-contractors. Roofing is not a one man job, so do not trust any roofing contractor who claims to be exempt from worker’s compensation. Request proof of worker’s compensation insurance.
5. Ask the roofing contractors you are considering for a list of current and past references. Call at least 5 clients and ask them how it went. Did the project finish on time and for the price promised?
6. You should avoid any companies that do not have a physical location.
7. Everything should be in writing. Do not undertake any work without a detailed written contract including scope of work, completion time and a progress payments schedule.
8. Companies who ask for large deposits are typically not trustworthy. Contractor’s state license law only allows deposits of $1,000 or 10%, whatever is less.
9. Don’t be enticed to sign a contract by a roofing contractor who offers a large discount after the initial quote.
10. An established roofer will provide at least a 5 year written warranty on workmanship. This is different than the manufacturer’s warranty. Make sure to review and compare the contractor’s warranty before signing a contract.
For information, visit www.rcacal.com