Changing technologies in communication: benefits in the tourism industry

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As communication technology evolves increasingly faster, marketing professionals have to adapt to ensure they’re reaching their target audience. Communicating with people now relies heavily on the internet and mobile online devices. In fact, nearly 85% of the world’s population is using mobile devices. Adapting to new digital formats and tools is a must for any organization. New technologies and advancements are creating different strategy and tactic approaches to marketing procedures. Print, online and digital media are seeing changes from the changing technologies in communication. The increased presence of online media, social media and the publics increased comfortably with internet, digital and mobile technology make it an obligation to join and participate in popular online communities. Interacting as a like-minded individual will create opportunities within the digital era.

Many industries can see great benefits from marketing professionals being well adapted to the digital era. The tourism industry is one industry that presents a beneficial opportunity with new technologies being more accessible, available and advanced for communication efforts. A successful marketing professional will produce shareable, engaging digital content to tell the full story of a brand. For example, increases in content being available and more easily searchable to the public will allow for tourism companies to better visually expose, inform and interact with viewers. Potential customers curious about a tourism location that’s physically not near them need reassurance before they commit and travel to that location. A well designed web site with high-resolution videos and photos of the location could be implemented to better inform and encourage the public and media representatives.

For example, the SanDiego.org website implemented various digital media tools to reach the public that included sharable content about upcoming events, what to do, where to stay, planning your trip and special offers via the company’s website. Throughout the website are high-resolution videos and photos that attract viewers. The options to follow the SanDiego.org Facebook, Twitter and YouTube page as well options to share content and subscribe to the website mailing list for updates is conveniently located at the bottom of their website. A SanDiego.org blog is yet another online media tool being used on this local tourism website in order to communicate to viewers.

Strategically choosing the best option as to what communication tools to use for each fitting stakeholder preference will help you achieve maximum exposure and reach. Social media and online media growing technologies will continue to be a source to do so.

Having your company and/or brand evolve with growing technology will allow for the best results and opportunities. Integrating a marketing approach that does so puts your message and/or brand image in the forefront of the massive, diverse digital audience that’s currently present and there’s no sign of this trend slowing down.

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, San Diego Social Media Examiner

a marketing graduate from The University of Michigan-Dearborn that now lives in San Diego, California to pursue a successful career in marketing. Born a Gen Y-er and highly involved and skilled in the field of digital marketing. I started a website and blog called Tony Corsini- the NEXT...

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