After catching fire off the coast of Mexico last Monday, the Carnival Cruise ship Triumph docked in the Port of Mobile in Mobile, Alabama. Over 4000 people were onboard for five days after an engine fire left the ship with limited electricity and running water.
Carnival reserved about 100 motor coaches to pick up passengers, more than 1,500 New Orleans hotel rooms, charter flights from New Orleans to Houston and transportation from Houston to the Port of Galveston so guests could retrieve their cars.
The cruise line promised to give each passenger $500, a free flight home, a full refund for their trip and most expenses on board, and a credit for another cruise.
Passengers were upset about the conditions on the ship but thankful for the efforts of the crew. Stories were also told of passengers helping each other move mattresses to higher decks for better conditions.
Carnival has cancelled the next fourteen trips the Triumph was scheduled to make and at this time the ship it not scheduled to sail until mid-April.