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Call center openings

The New York City Taxi and Limousine Commission (TLC) has three full-time openings in their Investigation/Complaint/Lost Property Division located at 32-02 Queens Boulevard, Long Island City, New York. The openings are for a Call Center and Correspondence Unit Customer Service Representative. The civil service title is Community Assistant. The starting salary is $27,421.00 to $35,573.00 annually. The job ID number is 156173. This position will be posted until August 8, 2014.

The minimum qualifications are a high school diploma or equivalent and the ability to understand and carry out simple instructions and have two years work experience in customer service. Candidates must also be able to speak, read, write, understand and be understood in English.

The desired skills candidates are urged to have are; strong and interpersonal skills, be able to work in a fast paced environment, ability to multi-task, and strong computer skills in Microsoft applications like; Windows, Excel, Access and Outlook. Some of the responsibilities will include, but not limited to: working directly with the public in a hands-on approach, following up on phone calls and letters, working with other personnel and performing general clerical functions.

For a complete and detailed description in desired skills and responsibilities, please go to http://www.nyc.gov/jobs and click on the 'Clerical & Administrative Support' link. Once there, look for job ID 156173, where you will be able to apply online by uploading your resume and cover letter.

I hope this information is helpful. For all of you who will apply, I wish you the best of luck. Please check out the video for tips on how to streamline your resume.

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