Bristol Tennessee Essential Services email customers received a frightening email Monday, Jan. 28, 2013. It gave the recipient the impression that their email account was being cancelled if they didn’t respond to this email with their pertinent information.
The email was sent from this address: Brisox@Btes.tv
A phone call to BTES 24-hour help desk confirmed that a lady had responded to one of these emails, and they got her information and hacked her account. This sent the phishing email to everyone who has BTES.tv email.
If you don’t see it in your email, it may be in your junk email folder, marked as questionable. If you also get your email on your smartphone, you may see it in that list of emails.
Anyone feels a sense of panic at their main email being cancelled, so this is a very tricky little scam. That sense of panic causes a normally cautious computer user to forget the obvious signs. You will notice in the email, which is posted below, that they ask for your password. Normally, a legitimate email from any entity will never ask for your password.
You can find out more about Bristol Tennessee Essential Services policies here.
The email read:
THIS MESSAGE IS FROM OUR TECHNICAL SUPPORT TEAM This message is
sent automatically by the computer.If you are receiving this message it means that your email address
has been queued for deactivation; this was as a result of a
continuous error script (code:505)received from this email address.
To resolve this problem you must reset your email address. In order
to reset this email address, you must reply to this e-mail by
providing us the following Information for confirmation.Email User Name : { }
Current Email Password : { }
Re-confirm Password: { }Note: Providing a wrong information or ignoring this message will
resolve to the deactivation of This Email Address.You will continue to receive this warning message periodically till
your email address is been reset or deactivated
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