85,000 Michigan residents have been left without grocery money because their bridge card was not loaded with funds to make payments, according to Channel 7 Action News and Free Press.
The Department of Management, Technology and Budget failed to load Michigan residents’ bridge cards with their usual monies to purchase food this week.
When families went to make purchases on January 2, they were turned down because of inadequate funds on their bridge card.
This error affects card holders with identification numbers ending in ‘0’ .
On the DTMB Website, a letter is enclosed titled: Correction to food assistance in process – January 4, 2013.
As of noon today, nearly 50,000 of the impacted Bridge Cards have been restored, and work is continuing through the day to restore the remaining cards as quickly as possible. The error occurred due to a failure within DTMB to provide a required file that is needed to ensure the benefits are loaded on the card.
Bridge Cardholders getting food assistance may contact customer services to get automated assistance at: 1-888-678-8914; have your client identification number ready when calling.