Smartphone maker BlackBerry is caught in a controversy today over a boatload of fake reviews that have been posted to pump up their new BBM app for the Android platform. Large numbers of repetitive reviews have been noticed, many from individuals with Asian or Indian names and at least one review that included the text "please post this review" within the body of the review.
The Canadian-based tech company released this statement today:
"We have been made aware of a number of potentially fake reviews of BBM for Android on Google Play, with ratings anywhere from one to five stars. We have no knowledge of how these reviews were created or populated. We do not approve of or condone such activities. There are also many genuinely great and useful reviews from our new BBM users on Google Play. We would like to encourage our fans and users to continue to provide true assessments of the BBM experience through the proper channels."
The fact that more than 10 million people downloaded BBM during its first 24 hours in the Android and iOS stores was a welcome bit of good news for the struggling mobile device maker. However, faked reviews could mean serious trouble for BlackBerry. Samsung was recently fined $340,000 for hiring people to post fake reviews of competitor products.
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