Dear eBay Queen;
I have a couple of questions. The first is about zero feedback buyers. How do you handle them? Do you let them buy from you? Have you had any bad experiences? I had a bad experience a couple of weeks ago. This dude buys an item from me, pays for it right away, and then 10 minutes later I get this message:
“I’m sorry I bought the item by mistake.” The next morning I wake up to an eBay and PayPal claim for and item not received. I immediately refund him and even left good feedback in hope of getting the same in return. This zero feedback buyer left me a negative. What did I do wrong?!
My second question involves flipping domain names. I put up a listing for a cool domain that I own. I listed it in the right category. It’s been about 36 hours since I have listed, and I can’t find it anywhere! I can see the auction via a direct link, but I can’t see it in the indexed line up on eBay.
Jerry,
Topeka, KS
Dear Jerry:
I have had a few problems here and there with zero feedback buyers. My philosophy with first time buyers is, we’ve all been there. This bidder obviously didn’t know what they were doing, or they were just a jerk. You could try to educate them by letting them know there needs to be a legitimate reason for negative feedback. Let them know exactly what a negative means to an eBay seller. Try to get the feedback revised. If you don’t want to sell to first time buyers you can always block them.
When it comes to items showing up in search, I would do the following:
· Clear all your cookies.
· Write eBay and let them know your item is not showing up in search.
This probably has to do with eBay’s indexing and the rules they have for domain names. They have a variety of rules when it comes to listing domains, designer clothing, etc. I found this link regarding search indexing. http://pages.ebay.com/help/search/questions/wheres-my-item.html I hope eBay gets back to you quickly.
Strange eBay item: eBay item #390281292832 (enter this number in the eBay search box in the top right corner of the home page): Do you collect Valentines or old advertising? Check this out: Victorian Scrapbook 380 Pcs Valentines, Cig &Advtg Cards. SOLD: $490.00.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=390281292832+
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