At UF football games, everyone loves to hear and watch the cheerleaders. They do flips, cartwheels, and build human pyramids. They yell catchy phrases, in an effort to get the crowd pumped up and excited. Because when the crowd is excited, the football team gets motivated to win the game.
Everyday at work, at some point, there will be bad days. During the day, everyone will encounter a complainer and/or a dump-all person.
On the job, people are hearing from their bosses to do better and work harder or they'll get fired. And for those who work with the public, they hear complaints...”you don't know what you're talking about.” “I see you're on the phone, helping another customer, but I need you to help me now!” “How long is this going to take?” “Can't you go a little faster?”
After dealing with this all day, the last thing they need is to go home, and upon seeing the spouse, have their bad day continue. No one enjoys hearing what they are doing wrong from their spouse.
“Why didn't you take out the trash?” “You never do anything for me!” “Why did you park your car outside?” “You never do anything right!” And it goes on and on...
The person having the bad day needs positive and encouraging words. They need empathy. They need someone to say: “I'm sorry they treated you that way, but you are a great worker!” “I can't believe you took all that.” “You're a better person than I am.” “I can't believe your boss talked to you that way.” “I wouldn't last five minutes in that situation.”
If need be, watch the Florida Gator football cheerleaders, and memorize their cheers. See how they excite and motivate the crowds, and start being a cheerleader at home. Just remember, that not everyone can kick their leg that high, without getting an injury.