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Auto Q&A with Tom Torbjornsen: Dealing with a faulty door latch

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Dear Tom,
I own a 2002 Chevy Blazer with keyless entry for the back window and tailgate. When I push the button to open the window the motor runs, but it does not roll down the window. And, of course, I must roll the window down to open the tailgate. Do you know of a way to open the window manually?
Bill from Lakeview, N.Y.

If the button on the tailgate doesn't open the window, then you have a faulty door latch. The window switch is integrated into the door latch mechanism. The only way I know to open the gate in this case is to remove the interior trim panel and release or unbolt the latch assembly manually. This is not an easy task and you may have to damage the trim panel when removing it because of inaccessible screws when the gate is in place. Good luck!

Tom Torbjornsen is an automotive expert of 37 years. An automotive journalist in good standing with the IMPA (International Motor Press Association) and MPG (Motor Press Guild), Torbjornsen is the Repair and Maintenance Editor for AOL Autos, At Home Portals and many other websites. Please send your car questions to his website at