The Money2020 Conference is underway in Las Vegas, Nevada, and one of the companies slated to present their products at the conference is Atlanta-based IDology. IDology understands the important link between keeping customers secure and providing the highest quality service possible. The company offers real-time technology solutions to businesses that allows them to verify a customer’s identity and age.
The purpose of the products provided by IDology is to protect consumers and companies from potential fraud. The company knows that building customer confidence today involves keeping their sensitive information secure online. The products allow businesses to verify a person’s identity without requiring the individual to provide personal information like a social security number.
The idea behind the IDology products is to provide top security without compromising customer service in the process. The company creates technology that makes the security process fast and seamless, so customers can transact with a company confidently without actually seeing the process in motion. The technology also provides businesses with all the information they need to react appropriately to any situation as soon as it occurs.
IDology will be showing off its identity verification programs and fraud platform at the 2013 Money2020 conference. The company’s products are primarily used by the payments and financial services industry to provide fast, secure transaction options without compromising a company’s level of service in favor of security. The technology also serves to ensure compliance, while decreasing costs and lowering the risk of fraud.
“We are very excited for this year’s Money2020 event,” John Dancu, IDology CEO, announced in a company press release. “At IDology, we provide an advanced dynamic decisioning solution that allows our customers within the payments and financial services industries to analyze the composition of an identity. Robust fraud analytics are built into our platform and allow customers to quickly identify suspicious behavior and immediately react by escalating to higher levels of verification to prevent fraudulent transactions.”
Security vs. Service
Security has long been a challenge for financial services businesses interested in providing a higher level of customer service. Often, concerns over security slow down processes for the customers or make them jump through hoops or provide information that is inconvenient and sometimes distressing. While financial services companies want to treat customers with the highest level of care, security procedures can make it difficult to grant customer requests at times, even for the most loyal customers.
By more effectively streamlining the security process through technology, businesses can ensure security of transactions without compromising customer service. These processes allow businesses to verify information more quickly and accurately than ever before, without compromising the seamless process seen by customers in the front office. IDology is just one company offering products that allow companies to stay on top of the latest innovations without making the process more labor-intensive for staff or customers.
Money2020 is a worldwide community of business owners and innovators from a broad range of industries. The purpose of the gatherings is to examine how the latest technology influences how both consumers and companies manage, spend and borrow their money.