Medical and dental offices are not exactly notorious for their extended office hours. However, one customer-minded dental office in Atlanta hopes to change that, with extended weekday hours as well as Saturday appointments. This office is hoping to change the perception of medical offices in general by focusing on their patients as valued customers who have many options for their Atlanta dental care.
About Pure Dental Health
Everything about Pure Dental Health in Buckhead shouts customer service, from the flat-screened televisions, to the beverage bar and Internet services. The immaculate, modern office is designed with patient comfort in mind, and the staff strives to create a relaxed atmosphere where patients can feel at home. The office also offers heated towels and blankets to keep patients comfortable during their treatment, as well as noise-cancelling headphones and sedation dentistry options.
The goal of the staff at Pure Dental Health, according to the company’s website, is to make patients feel more like they are entering a spa than a dental office. The staff also takes the time to get to know each patient that comes in for an appointment, so they can provide the most personalized dental services possible. No matter what the reason might be for a visit, the staff at Pure Dental Health want to make sure the experience is as positive and comfortable as possible for the patient.
New Hours Take Customer Service to the Next Level
In addition to creating a warm inviting atmosphere for patients, Pure Dental Health also wants to make dental services as convenient for patients as possible. To that end, the office features extended hours from 7:00 a.m. to 7:00 p.m., Monday through Friday. In addition, a recent press release announces the addition of Saturday hours from 8 a.m. to 4 p.m.
“Today’s consumers demand greater flexibility and better customer service when it comes to dental care,” Dr. Justin Scott, founder of Pure Dental Health, explained in the press release. “With so many dental practices in the Atlanta area, offering extended hours during the week and Saturday appointments is just one of the ways we set ourselves apart from our competition. We hope our Saturday hours will make it easier and more convenient for our valued clients to get the dental care they need to achieve maintain healthy teeth and gums and beautiful, fully functional smiles.”
The extended hours will be used to accommodate more patients for the many services available at the Pure Dental Health Office, including preventative, restorative and cosmetic care. The office also offers short-term orthodontics and periodontic care. In addition, longer hours means greater ability of the staff to get patients in that require emergency dental services.
In the busy culture we live in today, Pure Dental Health understands how difficult it can be to work dental appointments around work, student activities and sports and other responsibilities of life. By offering extended and weekend hours, the staff at Pure Dental Health is demonstrating its commitment to providing top quality, convenient dental care to all of its Atlanta-area patients.