Anyone who is unconvinced customer service is the key to a long-lasting business can simply look at McKinnon’s Louisiane in Atlanta. While this restaurant has been long recognized for its high quality, spicy New Orleans food, what keeps customers coming back is the top-notch service they receive. This restaurant has been serving up their Cajun delights for the better part of 40 years, thanks to outstanding service that keeps customers coming back for more. In fact, McKinnon’s Louisiane has become a classic in the Atlanta area, with travelers from around the world checking out what’s new on the menu every time they are in the southern city.
About McKinnon’s Louisiane
McKinnon’s Louisiane was started by Savannah native Billy McKinnon, who left his high-powered job as a stockbroker on Wall Street to take an apprentice job at a French creole eatery in New Orleans. After learning the tricks of the restaurant trade, McKinnon opened his own restaurant – McKinnon’s Louisiane in Atlanta. The original location of the restaurant, just off Cheshire Road, was McKinnon’s place of business from 1972 to 1985. At that time, the establishment moved to its current location on Peachtree Road in Buckhead.
In 2002, McKinnon’s Louisiane switched ownership, as Billy was ready to retire at the age of 65. At that time, long-time employee Aziz Mehram, bought the place, continuing McKinnon’s commitment to the highest quality of food and service in the Atlanta area. Today, the restaurant continues to be known as one of the must-visit places for visitors to the Atlanta area. It is also a hot spot for restaurant regulars and Atlanta residents who can’t get enough of the Cajun cooking and first-rate customer service.
Something for Everyone
One way that McKinnon’s raises the bar on their service standard is by offering something for everyone in terms of atmosphere. The bar area is a favorite hangout for those simply wanting to relax over a cocktail with friends, while the Grill Room is the perfect casual spot for some delicious food and hospitality. The dining room serves up a more formal feel, without sacrificing the warm, welcoming environment for which McKinnon’s is known. Intimate is the best word to describe the dining experience – the perfect blend of elegance and comfort for date nights or a quiet meal.
The restaurant also offers live entertainment on Wednesday, Friday and Saturday nights, with open mic times that allow customers to sing along with the restaurant’s piano player. Cabaret nights pack in the regulars, as a special group of customers that arrive each week to provide their own brand of entertainment. In addition, the restaurant features private rooms for corporate parties, wedding rehearsal dinners and other celebrations. With many options to choose from, guests can enjoy New Orleans-style cooking in nearly any environment they choose.
There is something for everyone at McKinnon’s Louisiane, an Atlanta establishment that is well-known for putting the customer first. This business is a shining example of just how far you can go in this southern city, simply by putting the top customer service theories into practice on a daily basis.
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