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AT&T wants mobile device users to be aware of scams

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AT&T is warning its customers and those using other wireless networks that others may want to access your mobile phone and mobile phone account.

One way is by caller ID “spoofing." This is when the bad guy tries to falsify the telephone number and/or name that will show up on your caller ID. Many times they will make appear that calls are coming from a well known company or business or an "official organization."

Spoofing has been around for some time, so be cautious of relying on that caller ID to determine who is calling your phone number.

“Social engineering” is another problem. It is used to fool the unsuspecting into sharing their personal information over the phone. This could allow criminals to access your account, passwords, or even your social security number.

In short, never give away that personal information.

AT&T says crooks are using the info they steal to change wireless service from a customer’s SIM card to a device they have in their possession. AT&T wants all wireless device customers to be aware of these scams.

The Federal Communications Commission (FCC) and AT&T have put together a list to help you avoid becoming a victim of various scams.

·Never give out personal information in response to an incoming call. Identity thieves are clever – they often pose as representatives of banks, credit card companies, creditors, or government agencies to get people to reveal their account numbers, Social Security numbers, mother’s maiden names, passwords and other identifying information.

·If you get a call from a company or government agency seeking personal information, don’t provide it. Instead, hang up and call the phone number on your account statement, in the phone book, or on the company’s or government agency’s website to find out if the entity that supposedly called you actually needs the requested information from you.

You can get additional information on Caller ID spoofing and fraud from the FCC: http://www.fcc.gov/guides/caller-id-and-spoofing.

Also, may people don't know that if they are a victim of social engineering scams, they can lodge a complaint with the Internet Crime Complaint Center at www.ic3.gov.

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