Willoughby was previously the secretary of the Southeast Florida chapter prior to the nomination for vice president.
“Involvement with CAI strengthens our ability to manage our communities well by allowing community managers to interact and learn from tenured professionals in the industry,” said ASF President and CEO Jeffrey Ulm. “Joanne’s appointment shows her dedication to her communities, and our homeowners and company will benefit from the knowledge she gains in her new position.”
Willoughby entered the Miami association management industry 11 years ago when she joined ASF. Previously, she was the director of on-site communities, education and training for the company. As part of CAI, Willoughby is a member of the scholarship committee that assists managers with grants to fund their Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS) and Professional Community Association (PCAM) designations. This year, she will be on an annual trade show legislative panel as a PCAM representative. She also mentors community association managers who are working on the required case study for their PCAM designation.
Association Services of Florida provides community association management and developer services to South Florida. Since 1979, its sole focus has been to deliver performance that enriches communities and enhances the lives of the people it serves.
Building successful communities for more than 30 years, Associa is North America’s largest community association management firm and serves its clients with local knowledge, national resources and comprehensive expertise. Based in Dallas, Associa and its 8,000 employees operate more than 150 branch offices in the United States, Mexico and Canada. You can also find them on Facebook, follow them on Twitter, LinkedIn and Pinterest, and watch them on YouTube.
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