It’s sometimes hard to believe that Apple admits to doing anything wrong, ala Steve Jobs, but this is exactly what Apple did today by announcing that it will replace defective iPhone 5 batteries for free, no charge, nada, zilch, zero, goose egg, and we think you get the idea.
Not a Big Thing
Apple says that a “very small percentage” of iPhone 5s were affected and that these units may experience sudden “shorter battery life or need to be charged more frequently,” than normal. iPhone 5 owners who have been wondering why their devices die out so fast now have the reason for this strange behavior.
Apple stated on its website:
"If your iPhone 5 is experiencing these symptoms and meets the eligibility requirements noted below, Apple will replace your iPhone 5 battery, free of charge."
Customers in China and the United States, who have been affected by the bad batteries, can replace them via Apple immediately. Those in Europe can expect the replacement program to commence on August 29.
Apple advises that those who plan to get the servicing done at Apple Stores to fully backup their phones.
For those who have already paid and replace their defective batteries, they can apply for a refund from Apple.
Which Phones Are Affected?
Now before visions of turning in your iPhone 5 for a freebie battery start to dance in your head, there are certain restrictions to this offer from Apple.
Not every iPhone 5 has a bad battery and according to Apple:
“The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range."
To find out if your Apple is a Lemon, go to the Apple website and enter the serial number of your iPhone 5 to see if it is one of the units on the bad battery list. This webpage is hidden nicely on the website and may be difficult to find, so here’s a direct link to it: