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Another eBay hack - International Site Visibility

The latest eBay hack is a widespread spam email.
The latest eBay hack is a widespread spam email.
Photo by Justin Sullivan/Getty Images

It looks like something is up on eBay again, this time with a massive spam campaign. eBay groups on eBay.com and Facebook are burning up today with complaints by sellers who received this spam email, some of them multiple times:

Hello (seller user ID),

You recently created or revised this eBay listing that included the International Site Visibility feature:

(Item number) (Item title)

However, we had to remove International Site Visibility from your listing. Of course, we won't be charging you the fee for it.

Because the laws and eBay policies vary by country, sometimes items that can be listed in your country can't be listed internationally. It's also possible that the listing itself violated an eBay policy in another country. In situations like this, we automatically remove the International Site Visibility feature from the listing.

We're sorry for the inconvenience this causes.

To find out about our global selling requirements, visit:
http://pages.ebay.com/help/sell/questions/sell_international_requirement...

For more information, contact customer support by clicking the "Customer Support" link at the top of any eBay page.

Thanks,

eBay

The email came from the address customerhelp@ebay.com.

This is not a legitimate email from eBay and links in the email should not be clicked.

At this point, it doesn't appear than any harm was done to sellers' accounts. This email about international visibility is more of a distraction and annoyance than malicious.

Most sellers who received the spam email don't use the International Visibility feature anyway, so they knew the email was spam. Learn more about how to recognize eBay spoof emails here.