Amazon.com is preparing for the busy 2013 holiday season by hiring at-home call center jobs in a few states. The remote telephone support jobs will offer support with Kindle issues and other customer service issues. Workers will be paid $10 and need to have a desktop PC, Ethernet connection, and land line telephone as well as a dedicated "quiet zone" in which to take calls. Spokesperson Kelly Cheeseman indicated that Amazon.com is actively hiring now in Arizona. Amazon currently has call centers in Washington State and Oregon.
According to Cheeseman, the ideal work-at-home employee would be temporary workers including college students, military spouses, or at-home parents. Jobs can be seasonal, part-time, or full-time. Applicants must also be available to take calls during night and weekend hours. Arizona workers will are required to attend a training and orientation session in Tuscon.
This additional holiday help falls under the 70,000 seasonal workers Amazon announced it would be hiring earlier this month. Most of those jobs will be warehouse staff to accommodate the huge surge or holiday inventory which is customary for the holiday rush. Amazon hired 100 additional workers for its Washington State call center in July. The Amazon spokesperson did not indicate how many call center jobs are available, according to the Phoenix Business Journal.
Amazon Kindle Matchbook