An Alaska cruise was canceled by Celebrity Cruises when mechanical issues meant its Millennium ship had to turn around. The ship heading to Alaska was slated for a seven-night cruise when the announcement came Tuesday. Four additional cruises were also canceled. Millennium returned to a port in Ketchikan, ABC News reports Aug. 21.
Passengers were informed on the Millennium that they would receive refunds of their cruise fares and booked air travel home. They were also offered future cruise certificates for 100 percent of the fare paid for this Alaska cruise.
Cancellations of the Millennium include Alaska cruise dates of Aug. 23, Aug. 30, Sept. 6 and Sept. 13.
Royal Carribean, which owns Celebrity Cruises, issued an email to 2,200 guests and nearly 960 crew members were onboard the current cruise. Spokeswoman, Cynthia Martinez, said she "will do whatever is necessary to get our guests back home, at no additional cost to them."
Martinez confirmed that other canceled cruises will result in providing passengers full refunds, as well as a certificate for a future cruise.
The mechanical problems involved an issue with one of its two propulsion motors. That would cause the 965-foot ship to sail at reduced speed. In a precautionary move, the cruise line wanted to cancel the Alaska excursions.
Engineers, consultants, the motor's manufacturer, and a host of others are working as fast as possible to get the ship back in working order.