An ability to respond appropriately to workplace criticism is key to professional success, Mind Tools, a British career development newsletter, reports.
Addressing criticism constructively produces solutions. Industrial psychologists recommend four measures people can employ to resolve issues. These measures include remaining calm in the face of criticism, asking for the specific criticisms to be repeated, becoming responsive to both points of view, and moving on. .
A corollary to managing workplace criticism is an ability to see situations from other individuals' points of view, or to demonstrate empathy.
An ability to manage anger is essential. Effective managers are able to respond appropriately to tensions that arise in the workplace. We manage anger when we learn to defuse it before it becomes destructive. Mental health counselors recommend the following measures to ensure a stable workplace:
o Listen effectively. Focus on what other people are saying.
o Build trust with colleagues.
o Use a support network of family and close friends.
o Relax. Develop an exercise regimen, maintain a healthy diet, and work to ensure you secure the sleep that you need.
o Use empathy.
o Live each day as if it's your final day, and
o Forgive and forget.