Dale Carnegie is quoted as saying there is nothing sweeter to someone than hearing their name. Although Carnegie live over half a century ago his advice is as relevant today as it will be tomorrow.
Encouragement comes in many forms. It could be a verbal compliment, thank you card or email note making a comment about a very specific incident.
Yet encouragement is not always after the fact. When assigning a difficult task use encouragement to start the task out with the proper attitude. It will not be enough to hand over the project and saying that you know the team or individual can handle it. Instead be specific by referring to a previous time that a difficult was handled and what the outcome was.
A generic compliment is meaningless and can cause discouragement because the recipient sees generic compliments as plastic as the question, “How are you?” once specific information referring to a single incident is provided the compliment takes on a uniqueness that makes it genuine.
© Max Impact, used with permission.
Complimentary resources about cultures
- What makes up the contents one’s character? More than 20 different categories of culture are available on Cultural bridges webpage.
- Marketing mistakes are often humorous. Cultural faux pas is a webpage with a group of marketing mistakes made by others.
- Increase your cultural awareness with a series of culture quizzes test your cultural IQ with fun and informative quizzes.
Recommended books about workplace cultures
- True Alignment: Linking Company Culture with Customer Needs for Extraordinary Results
- The Great Workplace: How to Build It, How to Keep It, and Why It Matters
- Change the Culture, Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results
- “Life’s Leadership Lessons”: 53 anecdotal leadership lessons ideal for building leadership during staff meetings. Paperback, Kindle, Apple or Nook.