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A healthy workplace culture: Communication

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Why is it that companies are so reluctant to communicate to their employees? Undoubtedly there are many good reasons to have company secrets. Publishing pay rates is never a good idea. Disclosures during merger talks or prior to buying property can backfire. Legal matters must often be confidential on a need to know basis. But that does not excuse the larger reluctance to broadly communicate to employees.

There is a direct relationship to the ratio of shareable information that is openly shared to the trust employees have in the leader and their company. The more sharing the more the workplace will experience a healthy workplace culture.

Good news, bad news, sales figures, individual employee accomplishments, departmental accomplishments, company awards, large sales orders and contract awards are just some of the items that employees will learn about at some point in time so why not let them hear it directly from their leader as soon as possible?

Communication goes two ways. Healthy workplace cultures also provide ways for employees to communicate to their leadership. They should be free to communicate their challenges and successes openly in a spirit of teamwork. They also need to be able to share problems without fear of retribution.

Do not underestimate the extent to which open and honest communication will impact the healthy workplace culture of any organization or leader.

© Max Impact, used with permission.

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