Recently, I had an incredible opportunity to be a guest for a business etiquette lesson hosted by Malarie Rodriquez. At first, I didn’t know what to expect. Would we be wearing white gloves and pearls? Would anyone notice that my fingernails weren’t painted?
The distinguished speaker, Diane Gottsman, is a modern manners and etiquette expert and a corporate trainer. She is routinely quoted in national media outlets including Real Simple, HGTV Magazine, The New York Times and CNN. She has also appeared on Today with Kathie Lee and Hoda and is the author of “Pearls of Polish,” a guide to social and business etiquette.
As soon as the lesson started, I knew it was going to be one I would never forget. After taking pages and pages of notes, I left feeling confident, poised and prepared to take on the world.
Here are five of Diane’s “pearls of polish” that you can use in your everyday life.
1. Make an impact. When you are meeting someone for the first time, it is important to be confident. Be sure to stand up, smile, make eye contact and shake hands. If possible try to avoid shaking hands over a desk. Taking the time to walk around a table shows respect for the person you are meeting and yourself.
2. Wear your name tag on the right side of your body. When shaking hands, your eye line automatically follows your right hand to the right side of the other person’s body. By wearing your name tag on the right side, your name will be just a quick glance away and is more likely to be remembered.
3. Carry drinks and food in your left hand. By keeping your right hand open, you are free to greet and shake hands without awkwardly having to shift items. This also prevents the cold and clammy handshake that occurs when holding a drink.
4. Be studied with what you wear. It is important to buy quality items that you can afford, not necessarily designer pieces. And if you are looking for a power color- wear white!
5. “If everyone likes you, something is wrong.” If you are spending the majority of the time being a “people pleaser,” you are probably not being true to yourself. It’s ok if not everyone likes you because it means you are standing up for what you believe in.
For more information on Diane Gottsman, be sure to check out her website: https://www.facebook.com/ProtocolSchoolofTexas. Her book “Pearls of Polish” can be purchased from her website: http://www.protocolschooloftexas.com/pearls-of-polish/.