As a business leader it's imperative you ask the best possible questions when checking references for a potential new hire. Questions that provide honest feedback about the candidate.
Ryan serves on the board of Yale Corporation, Human Rights Watch, and INSEAD, and is a member of the Council on Foreign Relations. He holds a B.A. from Yale University and a M.B.A from INSEAD.
His main seven honest-feedback-extracting-questions (and follow-ups) are:
- Would you hire this person again? If so, why and in what capacity? If not, why not?
- How would you describe the candidate's ability to innovate, manage, lead, deal with ambiguity, get things done and influence others?
- What were some of the best things this person accomplished? What could he or she have done better?
- In what type of culture, environment, and role can you see this person excelling? In what type of role is he or she unlikely to be successful?
- Would you describe the candidate as a leader, a strategist, an executor, a collaborator, a thinker, or something else? Can you give me some examples to support your description?
- Do people enjoy working with the candidate, and would former coworkers want to work with him or her again?
- In what areas does the candidate need to improve?