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Phoenix angry customers

New Tax hike on mobiles makes providers dodge duties, give up gains...In Europe

  • Tax hikes on mobiles
  • February 10, 2011
South Florida mobile users got chilling news from Europe: A Tax hike on new mobile users. A depressed US economy makes tempting this catch to cross...
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De-humanizing customer service

  • customer service technology
  • January 12, 2011
For many corporate decision makers, customer service bears little relation to the prosperity of their companies—or at least, that’s...
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Dealing with Angry Customers

Dealing with Angry CustomersIf you’re a customer service rep (CSR) I’m sure you’ve had the pleasure of dealing with an irate...
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Desperately seeking good customer service

Customer Service – or sometimes, as our beloved WSB Radio Talk Show Host Clark Howard says, “Customer No-Service.”Our lives are...
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Problem solving, better than wrangling with customers

When an angry customer walks in no one is happy about it. It’s disruptive, counter- productive and just a plain headache. It doesn’t...
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