Southwest Airlines has announced new, self-service options for travelers utilizing their airport kiosks.
For the first time, passengers will be able to modify their flight itinerary at the airport on the day of travel at the lobby kiosks. Travelers can change flights or add themselves to the stand-by list for another flight.
Additionally, full-fare passengers who have unrestricted reservations can now upgrade toBusiness Select, Southwest’s premium booking category which includes priority boarding, bonus Rapid Rewards frequent traveler credits, access to the “Fly By” priority security screening lane, where available, and a complimentary in-flight beverage of their choice.
If a fare differential exists from a change of flight or upgrade, Southwest’s kiosks now accept credit cards.
Southwest offers eight daily non-stops from theMinneapolis/St. Paul International Airport’s Humphrey Terminal to Chicago-Midway, and three additional daily trips to Denver International Airport. Travelers have dozens of connecting cities to choose from at each of these Southwest hub airports.
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