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Money, haggling hold up system for tracking officers

Dec 14, 2006 3:00 AM (722 days ago) by Adam Martin, The Examiner
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Related Topics: SAN FRANCISCO
SAN FRANCISCO (Map, News) - Names of San Francisco police officers who engage in car chases, get in accidents or find themselves the target of lawsuits may be entered into a new computer system to track potential disciplinary problems in the department.

The Early Intervention System software would track 10 so-called “indicators” — specific incidents such as complaints, uses of force and lawsuits — for each officer. If an officer were to receive, for example, five indicator points within a six-month period, the officer would be subject to a performance review.

The department policy controlling the system has been in development for the last year in order to replace the department’s early warning system, which manually tracks only citizen complaints and administrative complaints against officers. But the software has yet to be secured. Responses are due Friday to a department request for proposals for the software, which Deputy Chief Charles Keohane estimated will cost between $200,000 and $400,000.

But the system has been delayed in its implementation as the police officers union, the department and the American Civil Liberties Union continue to disagree on the language of the general order that would implement the system.

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At issue are the indicators that the system would track. ACLU Police Practices Policy Director Mark Schlosberg stated in a letter to the Police Commission on Wednesday that factors such as incidents of suspects resisting arrest, incidents of assault on a police officer and cases dropped by the District Attorney’s Office due to police misconduct should be indicators, as their inclusion is considered a best practice in other departments. The ACLU has been working with the department since 2004 to develop the system.

In earlier drafts of the order, those incidents were considered indicators, but after strong resistance from the San Francisco Police Officers Association, they were reclassified as so-called “associated factors.” Fourteen such factors would be tracked by the system in addition to the 10 official indicators, but would not count toward a mandated performance review.

The union has not fully agreed to the latest version of the order, which Keohane sent to commission President Louise Renne on Friday.

Three indicators, including vehicle pursuits, car crashes and torts, raise the ire of the officers’ association. “If you’re in a vehicle pursuit and you’re in compliance with the rules and procedures, why would that count against you?” union business agent Steve Johnson said Wednesday.

But Keohane insists the indicators don’t count against officers. The performance review is meant to determine whether a pattern of negative behavior exists, not to punish an officer for such behavior, according to the draft order. Officers may be assigned counseling or may face no consequences at all, depending on the finding of the review.

amartin@examiner.com

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Comments from Examiner Readers

5:04 PM MST on Wed., Aug. 20, 2008 re: "SFPD accused of fouling up"

Examiner Reader said:
they dont do they job. GET SOME REAL COPS BRAH!!!

2 agree | 1 disagree
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7:08 AM MST on Wed., Aug. 20, 2008 re: "SFPD accused of fouling up"

Examiner Reader said:
OK SF police state bean bag gun not ailable didnt arrive in time. Also state to use a shot to the arm would harm others if the bullet missed. This makes no sense,she was in her room alone! Who else was there to hit? She was locked in her own room..speaking through the door perhaps not an option first?

6 agree | 1 disagree
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12:58 PM MST on Fri., Aug. 15, 2008 re: "SFPD accused of fouling up"

Examiner Reader said:
I aggree - find out the whole story before you judge the cop as well.

0 agree | 1 disagree
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9:19 PM MST on Thu., Aug. 14, 2008 re: "SFPD accused of fouling up"

Examiner Reader said:
The womans family did not abandone her.They put her in the care of councelors and trained professionals who did nothing when she stopped taking her medication. Have you cared for a mentally ill adult by any chance?Its a tough job if you are not trained for it.Sometimes family cannot cope and hope that professionsals they trust will help.Would you also be so quick to state that if it was a person with alzeinheimers? Lost and confused? Has no clue where they are or what they are doing? Would you condone shooting that person 5 times? You know people do have to work for a living.Sometimes that prohibits living in the same town. I would not think they prefered it like that however,it happens. If they family was able and could control the situation they probably have like so many other familys who have mentally ill relatives.You do what you can when you can.Sadly there are familys who give up.You might want to find out the whole story prior to such harsh judgement.

4 agree | 1 disagree
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8:04 PM MST on Thu., Aug. 14, 2008 re: "Officers sue for time spent changing"

Examiner Reader said:
as a member, i can only tell you its a handful of these greedy co workers who are suing. 99 percent of the rank and file do not want any part of this. our association wants no part of it. this is the work of a few led by a captain who wishes to strike back at this department because he thnks he should be chief..

1 agree | 1 disagree
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8:00 PM MST on Thu., Aug. 14, 2008 re: "SFPD accused of fouling up"

Examiner Reader said:
it would have been nice if they could have froze the moment, called in a psychologist, and then started over. or maybe they should have been stabbed. does anyone ever think this event probably unfolded in a matter of seconds. yes i guess the cops in this town are targets.. i say to all you liberals, shut up and let them do their jobs. there is a reason why cops have to wear guns.. idiots to you

1 agree | 2 disagree
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5:44 PM MST on Thu., Aug. 14, 2008 re: "Officers sue for time spent changing"

Examiner Reader said:
Imagine trying to drop your child off in daycare in a full wool uniform, leather around your hips, VEST on your chest...I think most of us behind our nice safe desks would refuse to do our jobs if we had to wear what they wear. And they were it all day, outside, in hot or cold weather, in and out of cars. And you would begrudge the people who risk their lives every day for you and me 15 minutes of paid time to put on the equipment it takes to protect them and the rest of SF citizens from the dangerous people that SF tends to value over the officer that protect us. Not only are SF Cops treated poorly by the administration, but by the citzens of SF. SF Cops cant even do their jobs because of the mutiple "Citizen oversite groups" that are looking over their shoulder. Wake up SF, one good blue flu would help you value those really deserving of respect.

2 agree | 3 disagree
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4:55 PM MST on Thu., Aug. 14, 2008 re: "Officers sue for time spent changing"

Examiner Reader said:
For the one who thinks we should fire all "greedy, lazy" cops and start over, there are over 800 vacancies on the department now. The ones currently employed are poorly treated by the ranking administrative cops, and are required to work overtime to make up for the officers that they do not have. I doubt that any SF police officer is greedy. They are paid less than most cities pay, or lazy, since the have to work extra to make up for the fact that SF cant seem to hire enough cops to get the job done.

3 agree | 3 disagree
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4:46 PM MST on Thu., Aug. 14, 2008 re: "Officers sue for time spent changing"

Examiner Reader said:
In reference to Police officers being paid to change clothes. I once was a police officer who didn't change clothes at work. I'm retired now, thankfully. I didn't have to worry about bring home MRSA on my uniform. I know a police officer whose little 4 year old got sick that way. MRSA can kill you.

2 agree | 1 disagree
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4:33 PM MST on Thu., Aug. 14, 2008 re: "SFPD accused of fouling up"

Examiner Reader said:
I agree with the last Reader. If a person has a knofe, and is threatening to kill anyone that comes near...the police have to act. IF they didnt and this lady had killed one of her housemates, then the city would be sued for THAT!. Its not the officers fault - they did what they could given the tools they had. I know SFPD cops, and they wish they DID have tazers to handle these sort of things. But they dont...so they have to use the tools they have. And the womens sister siad they should have contacted family - kinda of hard if they are in orange country. Sounds like they left the government to take care of their sister. And the government had to act on behalf of the rest of the people in that home and protect the ladys housemates, from her. The cops did what we pay them to do. GOOD JOB OFFICER HOLDER AND REYNOLDS

5 agree | 8 disagree
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4:32 PM MST on Thu., Aug. 14, 2008 re: "SFPD accused of fouling up"

Examiner Reader said:
Officer's are always placed on administrative leave after a shoot. It's necessary. If the officer went immediately back on the street, he or she may either be overwilling or unwilling to shoot again. Lots of adrenelyn exists in a situation where you have been attacked with a knife. SFPD handled it very professionally. There is not time when you under attack to do anything but defend yourself. These officers were under attack. I am more concerned about the fact that such an ill person was not under medication.

5 agree | 1 disagree
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11:23 AM MST on Thu., Aug. 14, 2008 re: "SFPD accused of fouling up"

Examiner Reader said:
A schizophrenic with a knife, who said that they would kill anyone who comes near her, and a family member want o bring in a professional? Someone to "sit down" and "resolved the situation." I believe that the situation was resolved. The Police respond to dozens of calls a day regrading mentally unstable people and generally all of them are resolved without gunfire or any type of physical intervention. This case was a one in a million encounter, so to assume that the Police did not do their jobs properly is just posturing from the family. Once a lawyer gets involved we will hear more from the family, who for some reason decided to abandon thier loved one, and move to Orange County.

7 agree | 3 disagree
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10:08 AM MST on Mon., Jul. 28, 2008 re: "No chief concern, report contends"

Examiner Reader said:
""A city report released recently does not support efforts to seize the mayor’s authority in appointing a police chief, though certain checks and balances are called for."" Politics as usual for the Board of Stupervisors. A Ross M. by any other name would still be passive aggressive tyrannic progress bag of wind. LOL

2 agree | 1 disagree
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5:51 PM MST on Sat., May. 10, 2008 re: "SFPD’s latest officers may be new, but bring experience"

Examiner Reader said:
In the instance of Iggy Chinn, How is going from a DOJ special agent to a street cop on graveyard a lateral move?

5 agree | 5 disagree
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5:46 PM MST on Tue., May. 6, 2008 re: "City dispatchers call for relief"

Carl said:
"Hoffmann, who took on the deputy director job in August, acknowledged the complaint but doubted its validity. “I’m a little bit frustrated because I have an open door policy,” she said. “It could be a small group of disgruntled employees, but since it’s anonymous, it’s very difficult to respond.” ...Or it could be any number of 911 employees who have real issues with working overtime 60+ hours per week every week without vacations who know full well your open door policy means nothing but trouble for the whistle blowers and who know letting others know without giving their names would be the only solution. No validity? Wake up. Turn over is bad because they can't strike...so you think. They don't need your permission to fix it. Are you prepared if they do strike? Validity? Give me a break.

6 agree | 7 disagree
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6:11 PM MST on Wed., Mar. 26, 2008 re: "Officers sue for time spent changing"

Examiner Reader said:
We,Sf residents should counter sue all the sf cops to pay bach times they have been spending in donuts coffee shop. 300 millions deficit can be cut in half.

12 agree | 15 disagree
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4:33 PM MST on Tue., Mar. 25, 2008 re: "Officers sue for time spent changing"

Examiner Reader said:
We just gave these greedy bumbs a 24% increase. No payment for changing clothes!! Let'em all go plain clothes!!

9 agree | 12 disagree
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1:43 PM MST on Tue., Mar. 25, 2008 re: "Officers sue for time spent changing"

Examiner Reader said:
For those who arrive to work in "dressed"- Police Officers are NOT allowed to come to work "dressed" in thier uniform. By law they are NOT allowed be in full uniform and drive in a civilian vehicle. Another arguement is needed-

10 agree | 10 disagree
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1:21 PM MST on Tue., Mar. 25, 2008 re: "Officers sue for time spent changing"

Examiner Reader said:
No one pays me to dress for work, my commute time, or for the 15-minute early arrival I opt for almost every workday, or when i sometimes work through lunch - nor do I expect them to do so. This is the kind of action, I believe, which gives government employees a bad rap. As one myself, I don't appreciate it.

8 agree | 9 disagree
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11:39 AM MST on Tue., Mar. 25, 2008 re: "Officers sue for time spent changing"

sfmike said:
The overpaid, extremely lazy, outrageously incompetent San Francisco Police Department now wants back pay for getting dressed? Can't we just fire them all and start over? They've gotten completely out of hand.

14 agree | 10 disagree
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10:16 AM MST on Tue., Mar. 25, 2008 re: "Officers sue for time spent changing"

Examiner Reader said:
You don't mean to tell me that these officers in the law suit don't waste 15 minutes of time while on the clock? Common we all know they do. We all do it in our every day job. I work in a corporate office and certainly make personal calls and emails while on the clock. As to so many around me. I have friends who are SFPD and I know for a fact they run quick errands, get coffee etc while on the clock. Additionally, without knowing protocol, it would seem to me that you arrive to work ready to work. That means in full gear. I don't get dressed in my office I have to be ready when I get to work. This is another example of why the city of SF is over budget.

10 agree | 9 disagree
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11:21 PM MST on Wed., Jan. 23, 2008 re: "City dispatchers call for relief"

Examiner Reader said:
This comment is in regards to how many WPM you have to type. 40 WPM is not too much to ask. Now you say, why is SF stuck on that standard. Here are some examples. If you were to have a hysterical caller screaming in your ear or trying to get important suspect information and you were to type slower than that, will you tell the caller, hold on, I can't type that fast, you need to repeat all of that again. What do you think the caller will do? Probably hang up and you better pray and hope you got a phone number to call them back. If not, then you're at fault for not being able to keep up. If you have an officer in pursuit and he's running and out of breath and is giving you important information, are you going to tell him the same thing too? Stop and speak slower because I can't keep up? I don't think so. So there is a reason behind it all and if you don't type fast enough, invest in the Mavis Beacon game.

83 agree | 49 disagree
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7:53 AM MST on Wed., Jan. 23, 2008 re: "City dispatchers call for relief"

Examiner Reader said:
One problem in getting applicants is that the city dispatchers have to type 40 wpm. San Mateo county dispatchers only need to type 25 wpm. Why is SF stuck on a standard that is not necessary to perform the job?

72 agree | 71 disagree
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1:12 AM MST on Tue., Jan. 22, 2008 re: "City dispatchers call for relief"

Examiner Reader said:
Further regarding long term disability. Landrover is correct, stress definitely plays a part. The body is not made to maintain high levels of stress for long periods of time. In addition to stress, there are repetitive motion injuries. Typing, for instance, may not lead to a pulled tendon after one day. But typing several hours a day every day, year after year may lead to hand and wrist injuries such as carpal tunnel.

78 agree | 72 disagree
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12:32 AM MST on Tue., Jan. 22, 2008 re: "City dispatchers call for relief"

landrover said:
To the reader that commented on long term disability, how about long term stress then? You should go up to the comm center and see what its really like, perhaps you will put in an application after seeing the dedicated servants work 24/7 days a week.

79 agree | 40 disagree
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7:47 PM MST on Mon., Jan. 21, 2008 re: "City dispatchers call for relief"

SF fan said:
911 operators MUST be alert, not fatigued by hours of manditory overtime. They are HIGHLY SKILLED and should get the same salary as a starting policeman. When I need 911 I want a fresh operator, not a tired, fatigued person going into her last hour of a 12 hour day. My LIFE just might DEPEND ON IT.

79 agree | 54 disagree
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6:00 PM MST on Mon., Jan. 21, 2008 re: "City dispatchers call for relief"

Examiner Reader said:
SF Dispatchers do need help, its a job I would not want to do, but I applaud those that want to do it. This is a very stressful environment. If this is true, the dispatchers need to have more time off and better pay. There needs to be looked into since if I have to call 911 I do not want a operator that has worked long hours and does not want to be there. Find a way to recruit more dispatchers like the SFPD by offering a real salary for time served to lure potential candidates. I believe this may help since it gets police and fire applicants to apply for the positions.

103 agree | 47 disagree
Vote on this comment: I agree or I disagree
1:09 PM MST on Mon., Jan. 21, 2008 re: "City dispatchers call for relief"

Examiner Reader said:
The simple fact remains; to be successful SF needs to be competitive in salary, working conditions and benefits. SF is arguably the most expensive, most stressful city to work in the bay area, but the overall compensation structure is not competitive with so many other cities in the bay area where the environment is much less chaotic and the cost of living is far less. Why would a dispatcher choose to work in such a stressful environment when they would qualify for other agencies who have open positions and demand far less? This issue is not going to be solved by new management or new tactics but rather new wage increases to attract new talent. As a dispatcher in the bay area, I would love to live/work in SF but I'm not willing to take the 30-45% pay cut that it would entail.

81 agree | 85 disagree
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7:32 AM MST on Mon., Jan. 21, 2008 re: "City dispatchers calling for relief"

Examiner Reader said:
Perhaps the aforementioned commenter should read the article more carefully. The article is about dispatchers not police officers. Pay attention! Perhaps the answer to the problems for the dispatchers is higher pay and a better retirement. The fact that the SF dispatchers are among the lowest paid dispatchers in the state is a reason they cannot attract more qualified candidates. There were never problems of this magnitude when they were under the control of the police department. Perhaps the department should be returned to the police department. It would be better run and the use of light duty officers could be used to fill in for the missing positions.

90 agree | 76 disagree
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2:52 PM MST on Mon., Dec. 3, 2007 re: "New language policy approved for SFPD"

Polisehed415 said:
Why doesn't the department hire more Latino police officers? Also, the department needs to get it's officers to learn to be more polite and less hostile when dealing with the public! I had a terrible experience with an officer after someone hit the rear of my car and then took off! The officer treated me like I caused the accident and was so rude that I ended up complaining about him in a letter and formal complaint. I have noticed that the officers here are VERY hostile and argumentative. The department really needs to improve its public relations with civilians!

114 agree | 112 disagree
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2:38 PM MST on Fri., Nov. 30, 2007 re: "New language policy approved for SFPD"

Examiner Reader said:
Will Ebonics be one of the languages?

120 agree | 102 disagree
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